Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Where is the difference between username and mailbox address

How to enable Cookies

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Forward to other email, SMS notification

I can not receive messages

Technical and administrative requirements for incoming messages

The message about web-page blocking

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

SMS notifications

After mailbox status change, can not receive e-mails

View all unread messages in a folder

Filter rule: delete message

How to block a message sender?

How to create a new signature in the letter?

My mailbox is full, how to solve this problem


Cleaning the folder

Folder "Lists" and "Social"

Warning "This message could've been sent by user ..."

Warning for password transmission.

Can not enter the given security code

How to find out current version of browser?

How to turn off the SPAM filter

How to request confirmation on reception?

How to prevent important email from going into the SPAM folder?

Virus protection

After portal update I can't open mailbox page or don't see changes

How to restore message from "Trash" folder

How to tell if this was you

Internet fraud protection

What is Cookies

Auto Reply

Mark letter as

Quick Search

Filter incoming messages

Filter rule: ignore SPAM rules

Why my sent e-mails go to «Lists» or «Social» folders

Auto-complete of e-mail addresses

Spell-checking in Your browser

Appointment of a folder

Create new folder

How to delete folders

Advices of how to reduce spam amount in the mailbox

What is SPAM and what it’s used for?

Why are emails going into the Spam folder? How spam is detected?

Using the Alias Feature

Recover emails, deleted from the mailbox

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Browsers for portal and updating them

How to sign out from mailbox

Ways to protect your account

What do I need if I want to enter my mailbox

What is the technical maintenance of the mailbox?

Letters and pictures size on the computer screen


Why incoming message list don’t open from the first page by default?

Filter rule: redirect to another e-mail

Mailbox optimization.

Refresh folder views


When I send a message, my personal information isn't correct

How to send the message with multiple addresses?

Is it possible to revoke sent message?

What does the mark near the button „send message” mean?

How to clear the "Trash" and the folder "Spam"

Increased spam protection.

How to switch off the compatibility view in Internet Explorer (IE)

I receive error during sending message

Forward a letter

Print the letter

Advanced Search

Filter rule: move message to folder

Filter rule: redirect and leave a copy

Compose messages in a separate window

Messages per page in the mailbox view

Renaming a folder

I am receiving emails addressed to other users

Remote image blocking

Report spam

The personalized letters or why my name /data are in the spam letter?

Why I've started to receive spam or lists of email addresses?

My browser does not support JavaScript

Non of the buttons work

What to do if you don't want recipients to receive messages with winmail.dat attachment?

Language settings for the portal

Message sorting

Redirect email

Problems with e-mail receiving

Mailbox size