Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

After portal update I can't open mailbox page or don't see changes

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Forward to other email, SMS notification

Ways to protect your account

How to enable Cookies

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Using the Alias Feature


What is the technical maintenance of the mailbox?

My mailbox is full, how to solve this problem

Where is the difference between username and mailbox address

Cleaning the folder

Filter incoming messages

SMS notifications

How to create a new signature in the letter?

The message about web-page blocking

Warning "This message could've been sent by user ..."

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Can not enter the given security code

How to block a message sender?

Advanced Search

Browsers for portal and updating them

What is SPAM and what it’s used for?

Technical and administrative requirements for incoming messages

How to turn off the SPAM filter

Auto Reply

Folder "Lists" and "Social"

Advices of how to reduce spam amount in the mailbox

I can not receive messages

How to switch off the compatibility view in Internet Explorer (IE)

Virus protection

Filter rule: move message to folder

I receive error during sending message

Recover emails, deleted from the mailbox

Internet fraud protection


I am receiving emails addressed to other users

Spell-checking in Your browser

Report spam

Why I've started to receive spam or lists of email addresses?

Letters and pictures size on the computer screen

What do I need if I want to enter my mailbox

Non of the buttons work

How to sign out from mailbox

When I send a message, my personal information isn't correct

Why are emails going into the Spam folder? How spam is detected?

Filter rule: ignore SPAM rules

View all unread messages in a folder

Message sorting

After mailbox status change, can not receive e-mails

Language settings for the portal

Filter rule: delete message

Forward a letter

Is it possible to revoke sent message?

Mark letter as

Print the letter

Increased spam protection.

How to tell if this was you

How to send the message with multiple addresses?

Filter rule: redirect and leave a copy

How to request confirmation on reception?

How to find out current version of browser?


Redirect email

Mailbox optimization.

Warning for password transmission.

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

How to restore message from "Trash" folder

What is Cookies

What does the mark near the button „send message” mean?

Filter rule: redirect to another e-mail

Remote image blocking

Renaming a folder

Refresh folder views

How to delete folders

My browser does not support JavaScript

How to prevent important email from going into the SPAM folder?

Why incoming message list don’t open from the first page by default?

The personalized letters or why my name /data are in the spam letter?

What to do if you don't want recipients to receive messages with winmail.dat attachment?

Create new folder

Why my sent e-mails go to «Lists» or «Social» folders

Messages per page in the mailbox view

Quick Search

How to clear the "Trash" and the folder "Spam"

Appointment of a folder

Auto-complete of e-mail addresses

Compose messages in a separate window

Problems with e-mail receiving

Mailbox size