Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Where is the difference between username and mailbox address

How to enable Cookies

Forward to other email, SMS notification

Can not enter the given security code

What do I need if I want to enter my mailbox

Browsers for portal and updating them

Filter rule: delete message

How to create a new signature in the letter?

SMS notifications

How to find out current version of browser?

Filter incoming messages

Recover emails, deleted from the mailbox

I can not receive messages

The message about web-page blocking

How to turn off the SPAM filter

Increased spam protection.

How to block a message sender?

Ways to protect your account

Advices of how to reduce spam amount in the mailbox

Create new folder

Using the Alias Feature

How to tell if this was you


When I send a message, my personal information isn't correct


How to send the message with multiple addresses?

Filter rule: redirect to another e-mail

What is Cookies

Warning for password transmission.

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Is it possible to revoke sent message?

Filter rule: ignore SPAM rules

Filter rule: move message to folder

I receive error during sending message

What is the technical maintenance of the mailbox?

View all unread messages in a folder

Quick Search

What is SPAM and what it’s used for?

Cleaning the folder

How to clear the "Trash" and the folder "Spam"

Renaming a folder

How to request confirmation on reception?

Spell-checking in Your browser

Filter rule: redirect and leave a copy

How to restore message from "Trash" folder

Print the letter

How to prevent important email from going into the SPAM folder?

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Report spam

Warning "This message could've been sent by user ..."

Why are emails going into the Spam folder? How spam is detected?

Why I've started to receive spam or lists of email addresses?

Appointment of a folder

Folder "Lists" and "Social"

After mailbox status change, can not receive e-mails

What to do if you don't want recipients to receive messages with winmail.dat attachment?

How to sign out from mailbox

Internet fraud protection

Language settings for the portal

Auto Reply

Mailbox size

Mark letter as

Message sorting

Why incoming message list don’t open from the first page by default?

Auto-complete of e-mail addresses

Compose messages in a separate window

Refresh folder views

I am receiving emails addressed to other users

Remote image blocking

The personalized letters or why my name /data are in the spam letter?

Technical and administrative requirements for incoming messages

What does the mark near the button „send message” mean?

Why my sent e-mails go to «Lists» or «Social» folders

My browser does not support JavaScript

Non of the buttons work

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Forward a letter

Letters and pictures size on the computer screen

Redirect email

Advanced Search

Mailbox optimization.

Messages per page in the mailbox view


My mailbox is full, how to solve this problem

Virus protection

How to delete folders

After portal update I can't open mailbox page or don't see changes

How to switch off the compatibility view in Internet Explorer (IE)

Problems with e-mail receiving